DELAYS

Why is it taking so long to receive my furniture?

Globally, unprecedented delays are affecting a wide range of products. Fine furniture has been particularly impacted by these challenges. We are maintaining our high standards for luxury furniture and endeavor to provide the same quality products at a stable price for our customers. Read below about the reasons behind the shipping delays:

shipping

Over the past year and a half, online shopping has increased the demand for shipping to record levels- putting strain on freight carriers both domestically and globally. Disasters such as the Suez Canal blockage earlier this year and outbreaks in major port cities have further exasperated the issue. Prices and wait times for shipments have reached unprecedented levels. With the global shortage of shipment containers and as shipments reroute to smaller ports not built for the level of traffic, this delay is expected to continue for some time. 

wood

Due to supply cutbacks early in the pandemic, and recent booms in demand from home-remodeling projects, lumber is facing a severe shortage. Fine furniture uses very specific lumber to ensure lifetime durability and beauty. This kiln-dried hardwood and furniture-grade plywood has become increasingly hard to come by in recent years, and the boom in both construction and furniture this year has left our manufacturers competing for the limited available supply. 

fabrics

Many of the worlds greatest textile producers have been shut down for months battling COVID-19 outbreaks, including a recent surge of the Delta variant in India. While companies do keep a back stock of many fabrics, some options may not be available until production resumes. To avoid delay, our designers can help you choose fabrics from our wide selection that are currently available.

foam

Used both in packing and for cushions on upholstered goods, foam is a vital piece of this puzzle. Unfortunately, several of the largest foam manufacturers were significantly impacted by the winter storm and freeze causing extended shutdowns and are still struggling to recover. Foam is currently being rationed to furniture and shipping companies leaving them with less supply than requested. This rationing impacts both the production time of upholstered furniture as well as shipping on all goods. 

Labor

Fine furniture requires skilled craftsman who spent years or even decades perfecting their practice. Many of these craftsman have been forced to stay home due to illness, lack of childcare, and mandatory quarantines- leaving a shortage of skilled labor to produce home furnishings to meet the high demand.

A message from the owner

"In my 40 years of business, I have never experienced challenges this pervasive. I endeavor to have the latest information on delivery times, but this is a time full of unknowns.

Asking my manufacturers when furniture will be ready to ship is to ask them when their artisans will recover from illness and when ports will be open- questions that no one has the answer to.

 

Expect some delay on all products that require ordering. Our displayed merchandise however, is ready for speedy delivery. 

Thank you for your patience and understanding. Poppleton's is committed to offering the very best service possible. We will continue to offer uncompromising quality that will be well worth the wait. 

We appreciate your support."
 

Mike Poppleton

poppletons black logo.png